Privacy Policy

PRIVACY POLICY

Effective Date: April 21, 2025

1. Introduction

Welcome to Simple Tech Skills ("Company," "we," "us," or "our"). We are committed to protecting the privacy of our users ("User," "you," or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.simpletechskills.com (the "Website"), and use our services, including courses, coaching, mentorship, resources, workshops, and consulting (collectively, the "Services").

This policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). If you are a California resident, please refer to Section 9 for specific rights afforded to you.

Please read this Privacy Policy carefully. By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Website or use our Services.

2. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information"). The categories of Personal Information we may collect include:

A. Identifiers: Such as your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers.
B. Personal Information Categories Listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e)): Such as your name, address, telephone number, credit card number, debit card number, or any other financial information (collected via our secure payment processor).
C. Commercial Information: Such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
D. Internet or Other Similar Network Activity: Such as browsing history, search history, information on your interaction with our Website, application, or advertisements (e.g., logs, metadata, information collected via cookies).
E. Geolocation Data: Such as general location derived from your IP address. We do not typically collect precise geolocation data.
F. Audio, Electronic, Visual, or Similar Information: Such as recordings of coaching calls or workshops if we inform you beforehand and obtain consent where required. Customer service call recordings may also occur for quality assurance.
G. Professional or Employment-Related Information: Such as your company name or job title, if you provide it in relation to using our business-focused services.
H. Inferences Drawn from Other Personal Information: Such as a profile reflecting your preferences, characteristics, or interests based on your interactions with our Services.
I. Sensitive Personal Information: Such as your account log-in, password, or credentials allowing access to your account. We collect this solely for the purpose of providing account access and security. We do not collect other types of Sensitive Personal Information (like government IDs, precise geolocation, racial/ethnic origin, religious beliefs, genetic data, etc.) unless strictly necessary for a specific service and with explicit notice.

We collect this information from the following sources:

Directly from You: When you create an account, purchase services, fill out forms, contact us, participate in surveys, or interact with our community forums.
Automatically: When you navigate through the Website or interact with our emails (using cookies, web beacons, logs, and similar technologies).
From Third Parties: Such as payment processors (e.g., Stripe, PayPal) to handle transactions, analytics providers (e.g., Google Analytics), and marketing partners.

3. How We Use Your Information

We use the Personal Information we collect for various business and commercial purposes, including:

Providing and Managing Services: To operate the Website, deliver the courses, coaching, consulting, and other resources you request; manage your account; process payments; and facilitate communication.
Communication: To respond to your inquiries, send administrative information (e.g., updates to terms, security alerts), send newsletters or marketing communications you opt-in to receive.
Personalization: To understand your interests and personalize your experience with our Services and communications.
Analytics and Improvement: To monitor and analyze usage trends, improve the Website and Services, develop new features, and perform market research.
Marketing and Advertising: To inform you about services or promotions that may be of interest (subject to your opt-out rights). We may use hashed identifiers or cookie data for targeted advertising on other platforms ("Sharing" under CCPA/CPRA – see Section 4 and 9).
Security and Fraud Prevention: To maintain the safety, security, and integrity of our Website, Services, users, and business; detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests; enforce our Terms and Conditions.
Other Business Purposes: As disclosed to you at the time your information is collected or as otherwise permitted by law.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

4. How We Disclose Your Information

We may disclose your Personal Information to the following categories of third parties for business purposes:

Service Providers: Companies that perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, customer service, marketing assistance, and security services. These providers are contractually obligated to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
Payment Processors: To securely process your payments (e.g., Stripe, PayPal). We do not store your full credit card information.
Analytics Partners: Such as Google Analytics, to help us understand website usage. These partners may use cookies and collect IP addresses or other identifiers.
Marketing and Advertising Partners: We may "Share" (as defined by CCPA/CPRA) certain information like online identifiers (via cookies) or hashed contact information with advertising platforms (e.g., Google Ads, Facebook) to show you relevant ads on other sites (cross-context behavioral advertising). You have the right to opt-out of this Sharing (See Section 9).
Business Partners: If you engage with a co-branded service or promotion.
Legal Authorities and Others: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Successors in Interest: In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to standard confidentiality agreements.

Selling Personal Information: We do not "Sell" Personal Information in the traditional sense (exchanging it for monetary value). However, the use of certain advertising cookies may constitute "Selling" or "Sharing" under the broad definitions of the CCPA/CPRA. Please see Section 9 for your right to opt-out.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities over time and across different websites when you use our Website. This helps us operate our Website, analyze usage, personalize content, and deliver targeted advertising.

Types of Cookies: Essential (necessary for site function), Performance/Analytics (understand usage), Functional (remember choices), Targeting/Advertising (deliver relevant ads).
Your Choices: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may impact Website functionality. You can also often opt-out of targeted advertising through industry programs like the NAI or DAA opt-out pages, or via the settings on advertising platforms. For California residents, see the "Do Not Sell or Share" right in Section 9.

6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing the Services, maintaining your account, complying with our legal obligations (e.g., tax, accounting), resolving disputes, and enforcing our agreements, or for other legitimate business purposes. The criteria used to determine retention periods include the duration of your relationship with us, the nature of the data, and applicable legal requirements.

7. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information transmitted to our Website. Any transmission of Personal Information is at your own risk.

8. Children's Privacy

Our Website and Services are not intended for children under the age of 16. We do not knowingly collect Personal Information from children under 16. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at hello@simpletechskills.com.

9. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights regarding your Personal Information:

Right to Know/Access: You have the right to request information about the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the categories of Personal Information that we sold/shared or disclosed for a business purpose.
Right to Delete: You have the right to request the deletion of your Personal Information that we have collected, subject to certain exceptions (e.g., information needed to complete a transaction, detect security incidents, comply with legal obligations, or for internal uses reasonably aligned with your expectations).
Right to Correct: You have the right to request the correction of inaccurate Personal Information that we maintain about you.
Right to Opt-Out of Sale/Sharing: You have the right to direct us not to "Sell" or "Share" your Personal Information. As noted above, while we don't sell data for money, sharing information via advertising cookies may qualify. You can exercise this right by:Clicking the "[Do Not Sell or Share My Personal Information]" link [You MUST add this link to your website footer]Adjusting settings via a recognized opt-out preference signal (like the Global Privacy Control - GPC) if technically feasible for us to implement.Contacting us via the methods in Section 10.
Right to Limit Use and Disclosure of Sensitive Personal Information (SPI): You have the right to direct us to limit our use and disclosure of your SPI to that which is necessary to perform the Services or provide the goods reasonably expected by an average consumer requesting those goods or services, and for other specific purposes permitted by the CCPA/CPRA (like security or legal compliance). We generally only collect SPI like account credentials for core service functionality. You can exercise this right by:Clicking the "[Limit the Use of My Sensitive Personal Information]" link [You MUST add this link to your website footer if you collect SPI beyond basic account login/passwords or if required]Contacting us via the methods in Section 10.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge you different prices, or provide a different level or quality of goods or services based on your exercise of these rights.

10. How to Exercise Your California Rights

To exercise the rights described above (Know/Access, Delete, Correct, Opt-Out, Limit Use of SPI), please submit a verifiable consumer request to us by either:

Emailing us at: hello@simpletechskills.com

Only you, or someone legally authorized to act on your behalf (an "Authorized Agent"), may make a verifiable consumer request related to your Personal Information.

Verification Process: We need to verify your identity before processing your request. This may involve asking you to confirm information we already have on file (e.g., email address, recent purchase details) or potentially requesting additional proof of identity depending on the sensitivity of the request. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority.

Authorized Agents: If you use an Authorized Agent, we may require proof that the agent is authorized to act on your behalf (e.g., written permission signed by you) and may also require you to verify your own identity directly with us, unless the agent provides a valid power of attorney under the California Probate Code.

Response Timing and Format: We will acknowledge receipt of your request within 10 business days and aim to respond substantively within 45 calendar days. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

11. Shine the Light Law

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to hello@simpletechskills.com with "Shine the Light Request" in the subject line.

12. Do Not Track Signals

Some web browsers may transmit "Do Not Track" (DNT) signals. Currently, there is no industry standard for recognizing or responding to DNT signals, so we do not currently respond to them. We will continue to monitor developments in this area.

13. International Data Transfers

Our Website and Services are hosted and operated in the United States. If you are accessing the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. Data protection laws in the U.S. may differ from those in your country. By using our Services, you consent to the transfer of your information to the U.S.

14. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes, we will post the updated policy on the Website and update the "Last Updated" date. Your continued use of our Website or Services following the posting of changes constitutes your acceptance of such changes. For material changes, we may provide more prominent notice (e.g., via email or a notice on the Website). We encourage you to review this policy periodically. This policy will be reviewed and updated at least annually.

15. Contact Information

If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or your privacy rights, please contact us at:

Simple Tech Skills
Attn: Privacy Compliance
Email: hello@simpletechskills.com

Simple Tech Skills is a AI, sales, and marketing education and training company. We do not sell a business opportunity, “get rich quick” program or money-making system. We believe, with education, businesses and individuals can be better prepared to make marketing and business decisions, but we do not guarantee success in our services. We do not make earnings claims, efforts claims, or claims that our training will make you any money. All material is intellectual property and protected by copyright. Any duplication, reproduction, or distribution is strictly prohibited.

Investing of any kind carries risk and it is possible to lose some or all of your money. The training provided is general in nature, and some strategies may not be appropriate for all individuals or all situations. We make no representation regarding the likelihood or probability that any actual or hypothetical business activity will achieve a particular outcome or perform in any predictable manner.

Statements and depictions are the opinions, findings, or experiences of individuals who generally have purchased education and training. Results vary, are not typical, and rely on individual effort, time, and skill, as well as unknown conditions and other factors. We do not measure earnings or financial performance. Instead, we track completed transactions and satisfaction of services by voluntary surveys. Results show that most clients who actively participate with Simple Tech Skills have a greater chance of success than those who are not cooperative and involved. You should not, however, equate completed sales closing transactions with financially successful transactions. Further, many customers do not continue with the program, do not apply the strategies taught or what they learn, or do attempt to apply what they learn but nonetheless have difficulty in making sales successful for them.